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Why Your Company Needs to Use Chatbots

Since the arrival of chatbots, communication between business vendors and their customers has really changed. Customer service is vital in this initiative for new methods of communication. It’s...

Conducting a Post-Mortem after a Security Incident

Once a security threat has been neutralized and damage control has been handled as best as possible, the incident is usually over for most employees. However, the work is far from over for chief...